No action is required to receive the GST Voucher (GSTV) – Service and Conservancy Charges (S&CC) Rebate. Eligible Singaporean households living in HDB flats will receive their GSTV – S&CC Rebate in January, April, July, and October each year.
HDB residents can check or enquire on their household's eligibility for the GSTV – S&CC Rebate by logging into HDB InfoWEB with their Singpass and following these steps: My Flat > Purchased Flat/Rental Flat > S&CC Rebate.
For enquiries on your household's S&CC payment and account status, residents can contact your Town Councils. The Town Councils' contact information can be found on respective Town Council's websites.