How will I be notified on the GST Voucher (GSTV) – Cash and/or GSTV – MediSave? You will receive a message in the inbox of your Singpass app after payment has been made in August. Please turn on your notifications for the app so that you will not miss any alerts and messages.
If you do not have the Singpass app, an SMS will be sent to your Singpass-registered mobile number.
E-notification is a faster and more convenient mode of communication to notify eligible Singapore citizens on their GSTV eligibility.
How do I update my mobile number to receive SMS for GSTV? To update your mobile number to receive SMS for GSTV, please log in to your Singpass account at the Singpass website.
How do I download and set up my Singpass mobile app? You can download the Singpass app at the Singpass website.
Do I need to sign up for and/or how do I check if I have signed up for my 2022 GSTV – Cash and/or GSTV – MediSave if I am eligible? If you have signed up for a previous government benefit (e.g. 2021 GSTV), you do not need to sign up again. You will automatically receive your GSTV – Cash and/or GSTV – Medisave if you are eligible. No action is required on your part.
If you have not signed up previously, you may log in to the e-services with your Singpass to sign up online or to check if you have signed up previously.
The deadline to sign up for the 2022 GST Voucher is 30 April 2023.
How will I receive my 2022 GSTV – Cash? You will receive your GSTV – Cash via your PayNow-NRIC linked bank account. The 2022 GSTV – Cash Special Payment will be credited together with the regular GSTV – Cash.
If you do not have a PayNow-NRIC-linked bank account but have provided your DBS/POSB, OCBC or UOB bank account number to the Government previously, you will receive your GSTV – Cash via bank transfer. You can check and update your bank account details registered with us by logging in to our e-services with your Singpass.
Otherwise, the GSTV – Cash will be credited to you via GovCash. GovCash is a new payment mode that allows Singaporeans to receive their benefits from Government agencies more quickly and conveniently. Starting from 2022, we will not be issuing cheques for the GSTV – Cash. You are therefore encouraged to link your NRIC to PayNow to receive your benefits earlier.
How can I update my mode of payment for GSTV – Cash? You are encouraged to register for PayNow-NRIC with your bank to receive your GSTV – Cash earlier. Otherwise, you can update your bank account details by logging in to our e-services with your Singpass. Only bank account details received by 17 July 2022 would be used for crediting by 8 August 2022.
Payment instructions received from 18 July 2022 will be used for future government benefits.
What is PayNow? PayNow is a secure funds transfer service that allows customers to receive money into their participating bank account via NRIC/FIN and/or mobile number. The participating banks in Singapore are: Bank of China, Citibank Singapore Limited, CIMB Bank Berhad, DBS Bank/POSB, HSBC, Industrial and Commercial Bank of China, Maybank, OCBC Bank, Standard Chartered Bank, and United Overseas Bank.
With PayNow, the recipient's bank information will be kept private. The sender only needs to use the recipient's mobile number or NRIC/FIN to send money. This applies to individuals and organisations (i.e. private firms and government agencies).
How do I link my NRIC to PayNow? You may follow the following steps:
1. Choose your preferred bank account to receive money.
2. Log in to your Internet banking or mobile banking app.
3. Register for PayNow-NRIC.
You may also refer to your respective bank's website for specific details on how to link your NRIC to PayNow. If you do not have internet or mobile banking, you can contact your bank directly to register for PayNow-NRIC.
My mobile number is already registered to my bank account on PayNow. Can the Government credit the GSTV – Cash to me via PayNow-Mobile instead? We can only credit your GSTV – Cash to you via PayNow-NRIC. Mobile numbers are not unique to the individual and may be subject to change. To ensure that the money is credited to the correct recipient, only NRIC will be accepted as the proxy for government payments via PayNow.
Eligible Singaporeans who have linked their NRIC to PayNow will receive the benefits in their PayNow-NRIC-linked bank account.
What is GovCash? GovCash is a new payment mode that allows Singapore citizens to receive their benefits from Government agencies more quickly and conveniently. Singaporeans can withdraw their Government benefits in cash from over 500 OCBC ATMs located across Singapore.
Previously, cheque recipients would have to deposit the cheques or encash them over the bank counters. GovCash allows them to receive their benefits at the OCBC ATM immediately at any time of the day. They are no longer restricted by the bank's operating hours. Singaporeans who prefer to seek assistance with their GovCash withdrawals can visit the ATMs located within OCBC's branches during operating hours, where OCBC Digital Ambassadors will be present to guide them. In addition, GovCash also allows recipients to use the scan-and-pay function and PayNow transfer option through the LifeSG mobile app.
GovCash will replace GST Voucher cheques from 2022 onwards.
For enquiries related to withdrawal of GSTV – Cash via GovCash, please refer to the GovCash FAQs.
Why are cheques no longer issued for GSTV – Cash? GovCash will replace cheques from 2022 onwards to allow Singapore citizens to receive their benefitss more quickly and conveniently.
Previously, cheque recipients would have to deposit the cheques or encash them over the bank counters. GovCash allows them to receive their benefits at the OCBC ATMs islandwide immediately at any time of the day. They are no longer restricted by the OCBC bank's operating hours. Singaporeans who prefer to seek assistance with their GovCash withdrawals can visit the ATMs located within OCBC's branches during operating hours, where OCBC Digital Ambassadors will be present to guide them. In addition, GovCash also allows recipients to use the scan-and-pay function and PayNow transfer option through the LifeSG mobile app.
Will I be eligible for tax relief for donations made through the GSTV website? GSTV – Cash donations made through the GSTV website are processed by the National Volunteer & Philanthropy Centre and may be eligible for tax relief. For more information on tax relief and tax receipts, please visit Giving.sg.
Can I withdraw my GSTV – MediSave? The GSTV – MediSave that is credited to your CPF MediSave Account will form part of your CPF monies and will be subjected to CPF withdrawal rules.
What can my GSTV – MediSave be used for? The GSTV – MediSave, which will be credited to your CPF MediSave Account, can be used to pay for your own or your immediate family members’ hospitalisation expenses, incurred at any of the participating medical institutions under the MediSave Scheme.
MediSave can also be used to pay for day surgeries and approved outpatient treatments listed on the CPF website.
Do I qualify for the GSTV – Cash and/or GSTV – MediSave if my Assessable Income is unavailable, but I meet all other criteria? If your AI is unavailable because you have not yet filed your income tax returns, please call IRAS at 1800 356 8300. Once your AI for YA2021 has been finalised by IRAS, we will notify you if you are eligible for the 2022 GSTV.
One of the eligibility criteria for the 2022 GSTV – Cash is that the Income Earned in 2020 (AI for the YA2021) must not exceed $34,000. Why is the AI for YA2021 (instead of YA2022) used? For Singaporeans to receive their 2022 GSTV – Cash by August 2022, we assess the eligibility based on Income Earned for 2020 (AI for YA2021) which is the latest tax assessment available.
Why is AV used instead of flat type? AV is currently used as a proxy for wealth and family support. While it is not a perfect measure, it remains a reasonable and best available proxy for the financial resources available to the individual, including from immediate family members that reside with this individual.
Why use both AI and AV to determine the amount of GSTV – Cash one receives? Our social support schemes are generally means-tested to ensure support is targeted. The approach of using both AI and AV allows us to better target the support to those who are in need of greater help.
Do I qualify for the GSTV – Cash and/or GSTV –MediSave if the AV of my residence is unavailable, but I meet all other criteria? The AV is based on IRAS’ property tax assessment. If you have not received your property tax notification for 2021, the AV of your residence may not have been available at the point of determining the allotment for the 2022 GSTV.
You may contact us at 1800 2222 888 or log in to the e-services with your Singpass to update us when the AV of your residence is available.
How much will I get if I stay in a rented property? The GSTV you get depends on the AV of your place of residence as stated on your NRIC as at 31 December 2021, regardless of whether you own or rent the property.
If I own several properties, which AV will be used? Those who own more than one property will not be eligible for the GSTV scheme. Such properties may include shophouses, private residential properties or non-residential properties such as commercial or industrial properties.
I own more than one property, but I earn a very low income and am in financial difficulty. Can I get my GSTV? We will consider such cases on a case-by-case basis. You may log in to the e-services with your Singpass and write in to us.
If you require further assistance, you may approach any Social Service Office (SSO) within your vicinity who may be able to advise you on the available assistance based on your situation, and provide you with the necessary assistance. You may wish to visit the website to locate the nearest SSO to you.
If the beneficiary passes away before the payment of the GSTV – Cash and/or GSTV – MediSave is made, will he/she still qualify? No. The GSTV – Cash and/or GSTV – MediSave is only paid out to Singapore citizens who are alive.