FAQs


      1.1
      What is the GST Voucher?
      1.2
      How long will the GST Voucher scheme last and how much does it cost the Government?
      1.3
      How is the GST Voucher different from the GST Credits given in 2007-2010?
      1.4
      I pay GST in cash. Why is the GST Voucher not given to me fully in cash to help with the GST that I pay?
      1.5
      Who is eligible for the GST Voucher?
      1.6
      How will I know if I qualify for the GST Voucher?
      1.7
      Do I need to sign up for the GST Voucher?
      1.1
      What is the GST Voucher?

      The GST Voucher is meant to help lower- and middle-income households with their expenses, in particular, what they pay in GST. The GST Voucher will be given in three components − Cash, Medisave and U-Save.

      On average, the GST Voucher will help lower-income families offset about half of the GST they pay each year. Retiree couples living in smaller flats can expect to receive a GST Voucher that will more than fully offset their yearly GST expenses. Middle-income families can also expect to receive a GST Voucher that will partially offset their GST expenses.

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      1.2
      How long will the GST Voucher scheme last and how much does it cost the Government?

      The GST Voucher is a permanent scheme, with benefits given out yearly. This is to give lower-and middle-income Singaporeans the assurance of a fair system of taxes and benefits in Singapore. The GST Voucher Scheme is expected to cost the Government $620 million in Financial Year 2014.

      To facilitate this permanent scheme, the Government established a GST Voucher Fund in 2012 from which payouts are made. The Fund provides certainty of payments, irrespective of economic circumstances.

      The Government intends to make appropriate injections into the Fund to carry on financing this permanent GST Voucher Scheme.

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      1.3
      How is the GST Voucher different from the GST Credits given in 2007-2010?

      The GST Voucher is a permanent scheme that provides assistance to those who need help most. It is not the same as the GST Credits, which was given to all adult Singaporeans from 2007 to 2010 as part of the GST Offset Package to help Singaporeans with the increase in GST.

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      1.4
      I pay GST in cash. Why is the GST Voucher not given to me fully in cash to help with the GST that I pay?

      The GST Voucher is meant to support living expenses for both immediate and longer-term needs. It has three parts − Cash, Medisave and U-Save. The Cash and U-Save rebate help to offset some immediate cash outlays. The Medisave top-up will help the majority of elderly Singaporeans with their medical expenses.

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      1.5
      Who is eligible for the GST Voucher?

      Depending on the Annual Value of your home, Assessable Income and your age, you may be eligible to receive a GST Voucher. See details on eligibility for each component in Sections 2.1, 3.1 and 4.1.

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      1.6
      How will I know if I qualify for the GST Voucher?

      Letters will be sent out in July each year to eligible Singaporeans to inform them of the amount that they will get.

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      1.7
      Do I need to sign up for the GST Voucher?

      Most Singaporeans do not need to sign up for their GST Voucher. Only Singaporeans who have not previously signed up for a Government payout (e.g. the 2012/2013 GST Voucher, Growth Dividend or GST Credits) will need to sign up for their 2014 GST Voucher − Cash and/or Medisave. You can sign up in one of the following ways:

      (i) Online at the GST Voucher website (www.gstvoucher.gov.sg); or
      (ii) Hardcopy sign-up forms (can be picked up from CPF Service Centres, Community Centres/Clubs and Community Development Councils).

      Sign-up for the 2014 GST Voucher begins on 1 July 2014. The deadline to sign up is 31 December 2014. No sign-up is required for GST Voucher − U-Save.

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      2.1
      Purpose
      2.2
      Eligibility
      2.3
      Sign-up / Receive My GST Voucher − Cash
      2.1
      Purpose

      2.1.1
      Why is the Government giving out the GST Voucher − Cash?
      The GST Voucher − Cash is one of the three components of the permanent GST Voucher scheme. The other two components are GST Voucher − Medisave and U-Save. The GST Voucher − Cash helps to offset some immediate cash outlays. Eligible Singaporeans staying in HDB flats and lower-value private homes will receive the highest payout of $250.

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      2.2
      Eligibility

      2.2.1
      Who can get the GST Voucher − Cash?
      To receive the GST Voucher − Cash in 2014, you must fulfil the following criteria:
      i) You must be a Singapore citizen, residing in Singapore;
      ii) You must be aged 21 or above in 2014;
      iii) Your Assessable Income (AI) for the Year of Assessment (YA) 2013 must not exceed $26,000 (i.e. income earned in Calendar Year 2012 as assessed by IRAS);
      iv) The Annual Value (AV) of your home (as indicated on your NRIC) as at 31 December 2013 must not exceed $21,000; and
      v) You must not own more than one property.

      If you meet the above criteria and have signed up previously for a Government payout (e.g. the 2012/2013 GST Voucher, Growth Dividend or GST Credits), you will automatically receive your payout. If you have not signed up previously, you must sign up in one of the following ways:

      (i) Online at the GST Voucher website (www.gstvoucher.gov.sg); or
      (ii) Hardcopy sign-up forms (can be picked up from CPF Service Centres, Community Centres/Clubs and Community Development Councils).

      Sign-up for the 2014 GST Voucher begins on 1 July 2014. The deadline to sign up is 31 December 2014.

      For questions on Assessable Income, Annual Value and citizenship, please click here.
      2.2.2
      How will I know if I qualify for the GST Voucher − Cash?
      If you qualify, you will receive a letter from the Government in July 2014 informing you of the GST Voucher that you can receive in 2014.
      2.2.3
      How much GST Voucher − Cash can I get?
      The GST Voucher − Cash you can get in 2014 depends on:
      (i) Your Assessable Income (AI) for Year of Assessment (YA) 2013 (i.e. income earned in Calendar Year 2012 as assessed by IRAS); and
      (ii) The Annual Value (AV) of your home (as indicated on your NRIC) as at 31 December 2013; and
      (iii) Whether you own more than one property.

      Structure of GST Voucher − Cash
      Assessable Income for
      YA2013
      Annual Value of Home as at 31 Dec 2013
      Up to $13,000
      $13,001 to $21,000
      Up to $26,000
      $250
      $100
      Note: Singaporeans who own more than one property are not eligible for the GST Voucher − Cash.
      2.2.4
      Why use both AI and AV to determine the amount one receives?
      Your AI and AV, when taken together, provide a reasonable proxy of means. This ensures that the GST Voucher − Cash is targeted at the less well-off.
      2.2.5
      Why is there a need to exclude those who own more than one property and what constitutes a second property?
      As the GST Voucher is targeted at lower- and middle-income families, we should exclude individuals who own several properties, who are likely to be well-off. A second property is any second property that you own. It may be a HDB flat or shophouse, private residential property or non-residential property such as commercial or industrial property.
      2.2.6
      I own more than one property, but I earn a very low income and am in financial difficulty. Can I get my GST Voucher?
      You may write in to the Government. We will consider such cases on a case-by-case basis, and look at the combined AV of your properties.

      If you require further assistance, you may approach any Social Service Office (SSO), Citizens’ Consultative Committee or Family Service Centre (FSC), who will assess your situation and provide you with the necessary assistance. To locate the nearest SSO or FSC to you, click here .
      2.2.7
      If the beneficiary passes away before the payment of the GST Voucher − Cash is made, will he/she still qualify?
      No. The GST Voucher − Cash is only paid out to Singaporeans who are alive at time of payment.

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      2.3
      Sign Up/ Receive My GST Voucher − Cash

      2.3.1
      What must I do to receive my 2014 GST Voucher − Cash if I am eligible?
      If you have signed up for a previous Government payout (e.g. the 2012/2013 GST Voucher, Growth Dividend or GST Credits), you do not need to sign up again. You will automatically receive your GST Voucher − Cash if you are eligible. No action is required on your part.

      If you have not signed up previously, you must sign up in one of the following ways:
      (i) Online at the GST Voucher website (www.gstvoucher.gov.sg); or
      (ii) Hardcopy sign-up forms (can be picked up from CPF Service Centres, Community Centres/Clubs and Community Development Councils).

      Sign-up for the 2014 GST Voucher begins on 1 July 2014. The deadline to sign up is 31 December 2014.
      2.3.2
      What are the various ways I can receive my GST Voucher − Cash?
      You can choose to receive your GST Voucher − Cash in one of the following ways:
      (i) Direct crediting to your DBS, POSB, OCBC or UOB savings/current bank account, or
      (ii) Via cheque.

      Please note that your GST Voucher − Cash can only be credited to a local DBS, POSB, OCBC or UOB bank account. The majority of Singaporeans have bank accounts with the three local banking groups.
      2.3.3
      The beneficiary is bedridden/physically immobile or of unsound mind, and does not have a bank account. How can I help the beneficiary encash his cheque for his GST Voucher − Cash?
      If you are aged 21 and above, please proceed to the bank issuing the cheque (UOB), with the following documents:

      (a) Original documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum or medical report or court order). The date of the document(s) should not be more than 1 year before the cheque encashment, unless it specifically states that the patient's condition is permanent.

      (b) Your original NRIC and a photocopy of the beneficiary's NRIC; and

      (c) Beneficiary's cheque for his/her GST Voucher − Cash.

      You will be required to sign a Letter of Indemnity at the bank.

      If you are unable to fulfil any of the above conditions, please contact the GST Voucher hotline at 1800 2222 888 for further assistance.
      2.3.4
      What if I forget to bank in or encash my cheque for the GST Voucher − Cash?
      Your cheque for your GST Voucher − Cash is valid for 6 months. If you forget to bank in or encash your cheque, the money will be credited to your CPF Ordinary Account when the cheque expires and will be subjected to CPF withdrawal rules.
      2.3.5
      I would like to donate my GST Voucher − Cash to charity. How can I do so?
      You may donate the money to a charity of your choice. If you prefer to do so online, you may visit www.sggives.org.

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      3.1
      Purpose
      3.2
      Eligibility
      3.3
      Sign-up / Receive My GST Voucher − Medisave
      3.1
      Purpose

      3.1.1
      Why is the Government giving out the GST Voucher − Medisave?
      The GST Voucher − Medisave is the second of the three components of the permanent GST Voucher scheme. The other two components are the GST Voucher − Cash and U-Save. The GST Voucher − Medisave will help most elderly Singaporeans with their medical expenses. Those who are older will receive their top-up of $450 each year in their CPF Medisave Accounts if they stay in HDB flats and lower-value private homes.

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      3.2
      Eligibility

      3.2.1
      Who can get the GST Voucher − Medisave?
      To receive the GST Voucher − Medisave in 2014, you must fulfil the following criteria:
      i) You must be a Singapore citizen, residing in Singapore;
      ii) You must be aged 65 and above in 2014;
      iii) The Annual Value of your home (as indicated on your NRIC) as at 31 December 2013 must not exceed $21,000; and
      iv) You must not own more than one property.

      If you meet the above criteria, and you are a CPF member or have signed up previously for a Government payout (e.g. the 2012/2013 GST Voucher, Growth Dividend or GST Credits), no action is needed to receive your GST Voucher − Medisave. It will automatically be credited to your CPF Medisave Account.

      If you meet the above criteria, but you are not a CPF member and have not signed up previously for a Government payout, You can sign up in one of the following ways:

      (i) Online at the GST Voucher website (www.gstvoucher.gov.sg); or
      (ii) Hardcopy sign-up forms (can be picked up from CPF Service Centres, Community Centres/Clubs and Community Development Councils).

      Sign-up for the 2014 GST Voucher begins on 1 July 2014. The deadline to sign up is 31 December 2014.

      There is no need to separately sign up for the GST Voucher − Medisave, if you are signing up for your GST Voucher − Cash.

      For questions relating to Annual Value and citizenship, please click here.
      3.2.2
      How will I know if I qualify for the GST Voucher − Medisave?
      If you qualify, you will receive a letter from the Government in July 2014 informing you of the GST Voucher that you can receive in 2014.
      3.2.3
      How much GST Voucher − Medisave can I get?
      The GST Voucher − Medisave you can get in 2014 depends on:
      (i) Your age in 2014;
      (ii) The Annual Value (AV) of your home (as indicated on your NRIC) as at 31 December 2013; and
      (iii) Whether you own more than one property

      Structure of GST Voucher − Medisave
      Age
      Annual Value of Home as at 31 Dec 2013
      Up to $13,000
      $13,001 to $21,000
      65-74
      $250
      $150
      75-84
      $350
      $250
      85 and above
      $450
      $350
      Note: Singaporeans who own more than one property are not eligible for the GST Voucher − Medisave.
      3.2.4
      Why is there a need to exclude those who own more than one property and what constitutes a second property?
      As the GST Voucher is targeted at lower- and middle-income families, we should exclude individuals who own several properties, who are likely to be well-off. A second property is any second property that you own. It may be a HDB flat or shophouse, private residential property or non-residential property such as commercial or industrial property.
      3.2.5
      I own more than one property, but I earn a very low income and am in financial difficulty. Can I get my GST Voucher?
      You may write in to the Government. We will consider such cases on a case-by-case basis, and look at the combined AV of your properties.

      If you require further assistance, you may approach any Social Service Office (SSO), Citizens’ Consultative Committee or Family Service Centre (FSC), who will assess your situation and provide you with the necessary assistance. To locate the nearest SSO or FSC to you, click here.
      3.3
      Sign-up / Receive My GST Voucher − Medisave

      3.3.1
      What must I do to receive my 2014 GST Voucher − Medisave if I am eligible?
      If you have signed up for a previous Government payout (e.g. the 2012/2013 GST Voucher, Growth Dividend or GST Credits), or you are a CPF member, your GST Voucher − Medisave will be automatically credited to your CPF Medisave Account. No action is required on your part.

      If you have not signed up previously or are not a CPF member, you must sign up in one of the following ways:
      (i) Online at the GST Voucher website (www.gstvoucher.gov.sg); or
      (ii) Hardcopy sign-up forms (can be picked up from CPF Service Centres, Community Centres/Clubs and Community Development Councils).

      Sign-up for the 2014 GST Voucher begins on 1 July 2014. The deadline to sign up is 31 December 2014.
      3.3.2
      Can I withdraw my GST Voucher − Medisave?
      As a top-up to your CPF Medisave Account, the GST Voucher − Medisave will form part of your CPF monies and will be subjected to CPF withdrawal rules.
      3.3.3
      What can the GST Voucher − Medisave be used for?
      The GST Voucher − Medisave, which will be credited to your CPF Medisave Account, can be used to pay your own or immediate family members' hospitalisation expenses incurred in any of the participating medical institutions under the Medisave Scheme.

      Medisave savings can also be used to pay for day surgeries and approved outpatient treatments such as chemotherapy, radiotherapy and renal dialysis and the treatment of chronic diseases like diabetes, hypertension, lipid disorder, stroke, asthma, chronic obstructive pulmonary disease (COPD), schizophrenia and major depression, dementia and bipolar disorder.
      3.3.4
      What happens if my Medisave balance has already reached the prevailing Medisave Contribution Ceiling?
      For those whose Medisave Account balances have reached the prevailing Medisave Contribution Ceiling, the top-up amount in excess of the ceiling will be credited to the following CPF accounts, based on prevailing CPF rules on overflow of Medisave savings:
      Age
      Excess amount will be credited to
      Less than 55 years old
      CPF Special Account - if you do not have the prevailing Minimum Sum in your Special Account

      CPF Ordinary Account - if you already have the prevailing Minimum Sum in your Special Account
      Aged 55 and above, and
      did not meet CPF Minimum Sum
      CPF Retirement Account
      Aged 55 and above and met
      CPF Minimum Sum
      CPF Ordinary Account
      For more information on CPF Minimum Sum Scheme, click here.

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      4.1
      Purpose
      4.2
      Eligibility
      4.1
      Purpose

      4.1.1
      Why is the Government giving out the GST Voucher − Utility-Save (U-Save)?
      The GST Voucher − U-Save is one of the three components of the permanent GST Voucher scheme. The other two components are GST Voucher − Cash and Medisave. The GST Voucher − U-Save helps with your household's utilities expense by providing a rebate off your household's utilities bills.

      4.2
      Eligibility

      4.2.1
      I live in a HDB flat. Will my household be eligible for the GST Voucher − U-Save?
      To receive the GST Voucher − U-Save (which will be credited to your HDB flat's utilities account), your household has to fulfil the following conditions:

      a) If you own and live in your HDB flat, there must be at least one Singapore citizen owner or occupier in the flat; or
      b) If you partially sublet the HDB flat that you own and live in, there must be at least one Singapore citizen owner or occupier in the flat; or
      c) If the entire flat is sublet to you, there must be at least one Singaporean tenant;

      AND

      Immediate family members living in the same flat must not own or have any interest in more than one property.


      4.2.2
      When will the U-Save rebates be given out?
      The GST Voucher − U-Save is given out over 4 payments in a year. If your household meets the above eligibility criteria, the GST Voucher − U-Save payments will be automatically credited to the utilities account of the household. Each flat will receive only 1 GST Voucher − U-Save benefit, based on the HDB flat type (see below).
      Flat Type
      Jul 2014
      Oct 2014
      Jan 2015
      Apr 2015
      Total Amount Per Year
      1- and 2-room
      $65
      $65
      $65
      $65
      $260
      3-room
      $60
      $60
      $60
      $60
      $240
      4-room
      $55
      $55
      $55
      $55
      $220
      5-room
      $50
      $50
      $50
      $50
      $200
      Executive
      $45
      $45
      $45
      $45
      $180

      4.2.3
      Will my GST Voucher − U-Save lapse?
      Your unused GST Voucher − U-Save will continue to be rolled over to help offset your utility bills for the following months. It will lapse only when your utilities account is closed.

      4.2.4
      Can I encash my GST Voucher − U-Save if I have unused GST Voucher U-Save rebates?
      The GST Voucher − U-Save cannot be encashed because it is only meant to directly offset a household’s utilities expense and not other expenses. Any unused GST Voucher − U-Save will be rolled over to help offset your utilities bills for the following months.

      4.2.5
      Why is there a need to exclude households who own more than one property and what constitutes a second property?
      As the GST Voucher is targeted at lower− and middle−income families, the intention is to exclude individuals who own several properties as they are likely to be better off. A second property is any second property that you own. It may be a HDB flat or shophouse, private residential property or non-residential property, such as a commercial or industrial property.

      4.2.6
      I own more than one property, but currently, I am in financial difficulty. Can I get my GST Voucher?
      You may write in to the Government. We will consider such cases on a case-by-case basis, and look at the combined AV of your properties.

      If you require further assistance, you may approach any Social Service Office (SSO), Citizens’ Consultative Committee or Family Service Centre (FSC), who will assess your situation and provide you with the necessary assistance. To locate the nearest SSO or FSC to you, click here .

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      Last Updated 21 Feb 2014